IT and PC services at MAD
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IT & PC Services

Technology should make life easier. When it doesn't, call us.

PC repairs, custom builds, upgrades, troubleshooting and practical local support for homes and small businesses.

Everything you need, without the handball.

Tell us what the machine is doing, what you need it to do instead and how urgent it is. We can work out whether it is a repair, an upgrade, a call-out or something simpler.

01

PC repairs & troubleshooting

Crashes, slow computers, Windows problems, strange errors and machines that have simply decided not to cooperate.

02

Custom PC builds

Gaming, work and creative PCs specced around what you actually use, with sensible parts instead of an expensive list for the sake of it.

03

Upgrades & setup

Storage, memory, graphics, new-computer setup, data transfers and the upgrades that are actually worth doing.

04

Call-outs & small-business IT

On-site help, workstation setup, Wi-Fi and networking basics, peripherals and practical support when the problem is better solved where it lives.

Some of the work that comes across the bench.

Repairs and tech support are easier to trust when you can actually see the work. These are examples from previous MAD jobs — cleaning, diagnostics, upgrades and complete PC builds.

Deep clean & refresh

Sometimes the difference is pretty dramatic.

Dust and restricted airflow can make an older machine louder, hotter and harder to keep reliable. A proper clean gives us a much better starting point before diagnosing anything else.

Dust-filled desktop PC before cleaning
Before
Desktop PC after cleaning and refresh work
After

First we work out what kind of problem it is.

That keeps a simple problem simple and stops you buying parts before anyone has worked out what is actually wrong.

  1. 01

    Tell us the symptoms

    What changed, what still works and what you have already tried.

  2. 02

    Choose the right kind of help

    Drop-off, call-out or remote support depending on the job.

  3. 03

    Diagnose before replacing

    We find the likely cause and talk through the sensible options.

  4. 04

    Fix, test and explain

    You know what was changed and what is worth doing next.

How urgent is it?

These are the same priority levels used on the contact form, so you can tell us quickly how much the problem is getting in the way.

1

Critical

You cannot work or use the computer at all.

2

Urgent

You need it sorted as soon as reasonably possible.

3

Normal

It needs attention within the next few days.

4

Low priority

No rush — you are planning ahead or fixing an annoyance.

Broken, slow, confusing or due for an upgrade?

Use the contact form to tell us what is happening and how urgent it is.

Get tech help